Information System Senior I - Technical Services Analyst HIGHLIGHTS
Hourly / Salary:BOE
Residency Status:US Citizen or Green Card Holder ONLY Hybrid
Our client is looking for a Information System Senior I -Technical Services Analyst to join their team!
Job Description Overview:
Our client is searching for a Technical Service Analyst to be a member of the IS&T Technical Services Team in the Global Infrastructure Operations organization. This team is responsible for supporting application traffic flow, and for controlling inbound/outbound access on the enterprise network.
Duties and Activities:
Manage Juniper and Palo Alto firewall policies
Manage Pulse Secure SSL-VPN appliances
Manage F5 load balancers (LTM, APM, ASM).
Manage Infoblox / IPAM and DHCP server deployment.
Work with InfoSec and application teams to ensure successful deployment of applications in compliance with security guidelines and Change Management procedures.
Provide recommendation for application connectivity and network/AD infrastructure- requirements.
Provide support for Zscaler proxy solution (ZPA (Zscaler Private Access)).
Provide third level technical support for application traffic flow and Internet access issues.
Provide off-hour support based on rotation.
Bachelor's degree in Computer Science, Information Systems, or other related curriculum with strong communication skills is preferred.
5+ years relevant experience on the mentioned technologies in Job description.
Working experience with at least TWO of the following: load balancer, firewall, SSL-VPN, ZScaler.
Ability to analyze connectivity and application problems to find solutions.
Ability to adapt to modern technologies and complex infrastructures.
Ability to coordinate tasks with inter-disciplinary teams.
Experience in configuring/troubleshooting gateway technologies including SSL-VPN, load balancers, firewalls, and proxy servers.
Knowledge of Zscaler Proxy Solution (preferably on ZPA).
Knowledge of Infoblox IPAM Management.
Knowledge of LAN/WAN technologies, CP/IP, Ethernet, and networking protocols.
Knowledge of HTTP traffic and SSL standards.
Experience in using network troubleshooting tools such as Wireshark and Fiddler.
Juniper, Cisco, and Microsoft certifications in related technologies are a plus.
Experience in scripting/automation is not a requirement, but strongly desired.
Understanding of Cloud Infrastructure & Networking (preferably Azure).
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