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Information System Senior I - Technical Services Analyst

Reston, VA 20190 | Fully Remote

Employment Type: Contract Category: Network / Systems Engineering / Admin Job Number: 24834 Pay Rate: 56.00

Job Description

Information System Senior I - Technical Services Analyst
Location: Reston, VA
Position Type: Contract
Hourly / Salary: BOE
Residency Status: US Citizen or Green Card Holder ONLY

Our client is looking for a Information System Senior I -Technical Services Analyst to join their team!

Job Description

Our client is searching for a Technical Service Analyst to be a member of the IS&T Technical Services Team in the Global Infrastructure Operations organization. This team is responsible for supporting application traffic flow, and for controlling inbound/outbound access on the enterprise network.

Duties and Activities:
  • Manage Juniper and Palo Alto firewall policies
  • Manage Pulse Secure SSL-VPN appliances
  • Manage F5 load balancers (LTM, APM, ASM).
  • Manage Infoblox / IPAM and DHCP server deployment.
  • Work with InfoSec and application teams to ensure successful deployment of applications in compliance with security guidelines and Change Management procedures.
  • Provide recommendation for application connectivity and network/AD infrastructure- requirements.
  • Provide support for Zscaler proxy solution (ZPA (Zscaler Private Access)).
  • Provide third level technical support for application traffic flow and Internet access issues.
  • Provide off-hour support based on rotation.

Basic Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or other related curriculum with strong communication skills is preferred.
  • 5+ years relevant experience on the mentioned technologies in Job description.
  • Working experience with at least TWO of the following: load balancer, firewall, SSL-VPN, ZScaler.
  • Ability to analyze connectivity and application problems to find solutions.
  • Ability to adapt to modern technologies and complex infrastructures.
  • Ability to coordinate tasks with inter-disciplinary teams.

Additional Qualifications:
  • Experience in configuring/troubleshooting gateway technologies including SSL-VPN, load balancers, firewalls, and proxy servers.
  • Knowledge of Zscaler Proxy Solution (preferably on ZPA).
  • Knowledge of Infoblox IPAM Management.
  • Knowledge of LAN/WAN technologies, CP/IP, Ethernet, and networking protocols.
  • Knowledge of HTTP traffic and SSL standards.
  • Experience in using network troubleshooting tools such as Wireshark and Fiddler.
  • Juniper, Cisco, and Microsoft certifications in related technologies are a plus.
  • Experience in scripting/automation is not a requirement, but strongly desired.
  • Understanding of Cloud Infrastructure & Networking (preferably Azure).

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