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Scheduler for Dispatch Team
2023-05-02
2023-10-25
Employment Type:
Direct Hire
Job Number: 25730-1
Remote Friendly?:
Job Description
This is an on-site role based at Belt Line and the North Dallas Tollway.
As part of a team, work to schedule on-site field visits for new installations and service work for field technicians on a daily and ongoing basis. Work closely with field staff team via phone/email to provide support and ensure success.
Daily data entry and upkeep of spreadsheets / databases ( MS Excel, Office 365 ) to track field technician metrics.
Qualifications:
We offer:
Job Type: Full-time
Required Education:
Required Experience:
As part of a team, work to schedule on-site field visits for new installations and service work for field technicians on a daily and ongoing basis. Work closely with field staff team via phone/email to provide support and ensure success.
Daily data entry and upkeep of spreadsheets / databases ( MS Excel, Office 365 ) to track field technician metrics.
Qualifications:
- At least one year of experience with dispatching or scheduling is strongly preferred.
- Experience in customer service is strongly preferred.
- Some knowledge of GPS services helpful but not required.
- Mastery of basic Windows computing is mandatory.
- Proficiency in Microsoft Office products, particularly Outlook, is mandatory.
- Basic skills in Microsoft Excel is mandatory. Or the ability and desire to learn.
- Strong typing skills strongly recommended.
- Strong English skills, both written and via phone are mandatory.
- Ability to be flexible within specific guidelines is important.
- Follow through and attention to detail are important.
- Ability to multi-task is important.
- Punctuality and attendance are critical!
We offer:
- Competitive wages and benefits including medical, dental, vision, life, 401K, and holiday/vacation pay.
Job Type: Full-time
Required Education:
- High school or equivalent
Required Experience:
- MS Office Skills
- Dispatching/Scheduling
- Customer Service
Job Requirements
Dispatch, Coordinator, Scheduler
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