Previous experience with supporting video conferencing and Zoom in a corporate environment.
Performs trouble shooting, parts replacement, system upgrades, and basic deployments & repair on Client Assets in campus / remote locations.
Identifies potential issues that could adversely impact End User experience and follows through on action steps. Strives to meet all Client SLAs & Customer Satisfaction Goals.
Work is regularly reviewed by a more senior level technical specialist.
Installs, maintains and optimizes desktop /notebook configurations at customer sites.
3-5 year experience in servicing/deploying computer equipment Must have proven customer service background.
1-3 Supporting Windows in a corporate environment.
Individual will be knowledgeable of Windows operating system environment.
Able to comprehend and follow verbal and written technical instructions and scripts.
Qualified resources should have A+ certification or equivalent skill set; basic Windows troubleshooting will be involved. Certification in various hardware platforms may optionally be required for servicing hardware issues.
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GTN is the leader in technical staffing leveraging innovation to drive next generation recruiting to Fortune 2000 companies.
In addition to having a corporate presence in the following countries, GTN is able to hire in most countries and pay in most major legacy currencies as well as Bitcoin, Ethereum, USDC, Dash, and Solana.
UNITED STATES – Headquarters
GTN TECHNICAL STAFFING, LLC
Registered office: 5151 Belt Line Rd. Ste 700, Dallas, TX, 75254