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GTN Technical Staffing
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http://www.gtntechnicalstaffing.com
http://www.gtntechnicalstaffing.com
USD
23.00
HOUR
true
Position’s General Duties and Tasks:
Previous experience with supporting video conferencing and Zoom in a corporate environment.
Performs trouble shooting, parts replacement, system upgrades, and basic deployments & repair on Client Assets in campus / remote locations.
Identifies potential issues that could adversely impact End User experience and follows through on action steps. Strives to meet all Client SLAs & Customer Satisfaction Goals.
Work is regularly reviewed by a more senior level technical specialist.
Installs, maintains and optimizes desktop /notebook configurations at customer sites.
Basic Qualifications:
3-5 year experience in servicing/deploying computer equipment Must have proven customer service background.
1-3 Supporting Windows in a corporate environment.
Individual will be knowledgeable of Windows operating system environment.
Able to comprehend and follow verbal and written technical instructions and scripts.
Qualified resources should have A+ certification or equivalent skill set; basic Windows troubleshooting will be involved. Certification in various hardware platforms may optionally be required for servicing hardware issues.
Zoom SME
Dallas, TX 75240 US
2021-11-16
2023-04-19
Employment Type:
Contract
Category: Help Desk / Desktop Support
Job Number: 22574
Pay Rate: 23.00
Job Description
Position’s General Duties and Tasks:
Previous experience with supporting video conferencing and Zoom in a corporate environment.
Performs trouble shooting, parts replacement, system upgrades, and basic deployments & repair on Client Assets in campus / remote locations.
Identifies potential issues that could adversely impact End User experience and follows through on action steps. Strives to meet all Client SLAs & Customer Satisfaction Goals.
Work is regularly reviewed by a more senior level technical specialist.
Installs, maintains and optimizes desktop /notebook configurations at customer sites.
Basic Qualifications:
3-5 year experience in servicing/deploying computer equipment Must have proven customer service background.
1-3 Supporting Windows in a corporate environment.
Individual will be knowledgeable of Windows operating system environment.
Able to comprehend and follow verbal and written technical instructions and scripts.
Qualified resources should have A+ certification or equivalent skill set; basic Windows troubleshooting will be involved. Certification in various hardware platforms may optionally be required for servicing hardware issues.
