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Technical Support Specialist

Groveport, OH

Employment Type: Direct Hire Job Number: 26429 Pay Rate: $62400 - $72800 Remote Friendly?: No

Job Description

GTN has a client looking for an individual who will provide onsite support in their fulfillment centers reporting to the Sr. Manager of Facilities. These roles are onsite located in Groveport, Ohio.
  • You will support, maintain, and troubleshoot IT issues for picking, packing, and receiving stations.
  • You may also support local office IT needs.
  • Other responsibilities include raising critical issues to our Tier 2 teams, and being an advocate for operational needs.
Responsibilities:
  • Follow guidelines set forth by thre cyber security department and other internal controls.
  • Work hand in hand with fulfilment center operations to support tickets for internal operational readiness. 
  • Oversight of all IT inventory at the facility.
  • Raise awareness to Tier 2 Support team when issues seem critical to operational success.
  • Troubleshoot paper and label printers. 
  • Provide eyes and hands for our remote network team.
  • Rollout new IT equipment (computers, printers, scanners, scales, peripherals) when projects arise.
  • Ability to lift 50 lbs, safely, repeated throughout the day.
  • Ability and willingness to work all major US holidays, except Christmas and New Year’s Day Education &
  • Ability to get on lifts or ladders (not afraid of heights)
Experience:
  • No less than 1-2 years of experience in any relatable field such as technical support in an eCommerce environment, or other warehouse or 3PL location.
  • Ability to stand or walk for 95% of their scheduled shift. 
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About Groveport, OH

Ready to take the next step in your career? Explore job opportunities in the vibrant community of Groveport, Ohio and unlock a world of endless possibilities. Nestled in central Ohio, Groveport offers a perfect blend of small-town charm and big-city amenities. With its proximity to Columbus, the state capital, job seekers can enjoy a thriving job market while savoring local treasures like the historic Groveport Town Hall and the scenic Walnut Woods Park. Indulge in delicious Buckeye cuisine at local eateries and catch a show at the Southern Theatre in nearby Columbus. Join our growing team in Groveport and discover why this region is the perfect place to cultivate your career.