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Technical Program Manager
Dallas, TX US
Job Description
Technical Program Manager
Location: Dallas, Texas (Onsite)
Overview
An experienced and capable Principal Technical Program Manager is needed to lead complex, cross-functional initiatives across product, infrastructure, enterprise IT, and digital domains. This role requires strong communication skills, hands-on experience in agile environments, and the ability to align multiple technical teams with business goals. A software engineering background is required. Experience with payments or e-commerce systems is a strong advantage.
You’ll be responsible for the full program lifecycle—setting roadmaps, coordinating delivery, managing risks, and keeping stakeholders informed from kickoff through completion.
Responsibilities
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Lead cross-functional technical programs from planning through execution and delivery.
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Ensure alignment with business objectives and define measurable outcomes.
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Manage initiatives across areas such as digital supply chain, payment systems, e-commerce, infrastructure, and enterprise platforms.
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Facilitate agile ceremonies (e.G., backlog grooming, sprint planning, retrospectives) to support team productivity and alignment.
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Act as the primary bridge between technical teams and business stakeholders.
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Oversee all program activities including scoping, planning, tracking, risk management, and communications.
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Identify and manage cross-team risks;develop and drive mitigation strategies.
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Provide clear updates and escalate issues to senior leadership, including executives.
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Promote strong collaboration across Engineering, Product, Infrastructure, IT, and Security.
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Develop and implement program management best practices to support organizational growth.
Qualifications
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8–10 years of experience in a Technical or Engineering Program Management role, ideally in a high-growth tech setting.
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Strong track record leading complex, multi-team programs that deliver measurable impact.
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Familiarity with payments, e-commerce platforms, or large-scale digital initiatives.
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Solid understanding of software development lifecycle (SDLC), Agile/Scrum, and tools such as Jira, Confluence, and Google Suite.
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Skilled communicator able to convey complex technical topics to non-technical audiences.
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Comfortable working with globally distributed teams across time zones.
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Highly organized, detail-oriented, and capable of managing shifting priorities.
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Bachelor’s degree in Computer Science, Engineering, or a related field. Master’s degree or certifications (PMP, CSM, SAFe) are a plus.
