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GTN Technical Staffing
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USD
120000
150000
YEAR
true
AWS Application Support Engineer
Addison, TX US
2025-08-30
2025-09-29
Job Number: 27446
Pay Rate: $120000 - $150000
Remote Friendly?:
Job Description
AWS Application Support Engineer
DETAILS
Location: Hybrid in Addison, TX
Position Type: Direct-Hire
Compensation: Based on Experience!
Citizenship Requirements: No sponsorship is being offered at this time. Green Card Holders and US Citizens only.
REQUIRED CERTIFICATIONS
ITIL Foundation or higher
ISO/IEC 20000 or equivalent ITSM certification
BACKGROUND REQUIREMENTS
All candidates must be able to pass a criminal and financial background check.
POSITION DETAILS
GTN Technical Staffing is seeking a highly qualified AWS Application Support Engineer for a Direct-Hire, Hybrid role based in Addison, TX! The AWS Application Support Engineer will provide Application Maintenance and Operations Support for a modern, cloud-native SaaS enterprise application environment. The ideal candidate will ensure system stability, performance, and reliability of an AWS-based serverless application stack, while proactively managing technical debt, incidents, performance, and compliance requirements.This role requires a technically proficient, security-conscious, and collaborative team with a track record in supporting large-scale enterprise applications and maintaining high service level availability.
TECHNICAL REQUIREMENTS
DETAILS
Location: Hybrid in Addison, TX
Position Type: Direct-Hire
Compensation: Based on Experience!
Citizenship Requirements: No sponsorship is being offered at this time. Green Card Holders and US Citizens only.
REQUIRED CERTIFICATIONS
ITIL Foundation or higher
ISO/IEC 20000 or equivalent ITSM certification
BACKGROUND REQUIREMENTS
All candidates must be able to pass a criminal and financial background check.
POSITION DETAILS
GTN Technical Staffing is seeking a highly qualified AWS Application Support Engineer for a Direct-Hire, Hybrid role based in Addison, TX! The AWS Application Support Engineer will provide Application Maintenance and Operations Support for a modern, cloud-native SaaS enterprise application environment. The ideal candidate will ensure system stability, performance, and reliability of an AWS-based serverless application stack, while proactively managing technical debt, incidents, performance, and compliance requirements.This role requires a technically proficient, security-conscious, and collaborative team with a track record in supporting large-scale enterprise applications and maintaining high service level availability.
- Proactive Monitoring: Continuously monitor application health, performance, and security using automated tools.
- Incident Management: Identify, escalate, and resolve application and infrastructure incidents in alignment with defined SLAs.
- Performance & Availability Management: Maintain system uptime above 99%, optimize application responsiveness, and reduce MTTR.
- Collaboration & Communication: Partner closely with internal IT, third-party vendors, and business stakeholders to ensure seamless operations.
- Technical Debt Management: Maintain and optimize source code, ensuring continued scalability and resilience.
TECHNICAL REQUIREMENTS
- Minimum 3 years of experience providing Enterprise SaaS Application Support, ideally in a serverless AWS environments with technologies such as:
- AWS RDS (PostgreSQL)
- Node.Js
- Angular
- Incident and SLA Management
- Proficiency with ITSM platforms (ServiceNow, Jira Service Desk, or BMC Remedy)
- Demonstrated success in maintaining SLAs and reducing downtime.
- Operational Automation
- Experience implementing automation tools for patching, remediation, monitoring, and reporting.
- Security & Compliance
- Working knowledge of security best practices and compliance frameworks such as:
- SOC 2, CIS v8.1, NIST 800-53r5, ISO 27001, FedRAMP
- Performance Optimization
- Experience with capacity planning, system tuning, and preventive maintenance practices.
- Strong written and verbal communication in U.S. English.
- Vibe Coding/AIOps
- Familiarity with natural language and AI-assisted tools in operational workflows.
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Discover exciting job opportunities around Addison, Texas! Nestled in the vibrant Dallas-Fort Worth metroplex, Addison offers a unique blend of thriving businesses, upscale dining spots like Kenny's Wood Fired Grill, fascinating art galleries, and lively entertainment options like WaterTower Theatre. With its strategic location, diverse industries, and renowned events like Taste Addison and Oktoberfest, this area provides endless growth possibilities for job seekers. Come join us in the heart of Texas and explore career paths that match your ambition and passions. Let's build your future together in Addison!