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Dental Receptionist - Holyoke, MA

Holyoke, MA

Employment Type: Direct Hire Job Number: 26499 Pay Rate: $19 - $21 Remote Friendly?: Office

Job Description

Dental Receptionist

HIGHLIGHTS
Location: Holyoke, Massachusetts 
Position Type: Direct Hire
Hourly / Salary: BOE
Residency Status: US Citizen


Our client is currently hiring a Dental Receptionist for their office located in Holyoke, MA 01013. This is a full-time position for the following days & hours: Monday - Friday 8 a.M. To 5 p.M.
Our ideal receptionist will have at least 1 year of exceptional customer service skills and experience working in a dental office is preferred. We offer a competitive salary, plus benefits! Reception is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received, ensuring patients receive the best possible service.


Responsibilities
  • Customer Service;acknowledge, smile, and greet patients upon arrival/ dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering telephones.
  • Scheduling appointments, confirming appointments, and maintaining the appointment book.
  • Follow up on no-shows/cancellations of appointments.
  • Ensure that patients are properly registered on the sign-in sheet.
  • Post charges and payments to patient accounts.
  • Ensure that voicemail is checked daily.
  • Maintain a clean and friendly waiting area for patients.

Qualifications
  • 1 year of experience working in a dental, medical, or other healthcare office preferred
  • Knowledge of insurance plans (HMO/PPO) is a plus
  • Must be comfortable answering telephones, addressing customer questions/ concerns, and leaving voicemails.
  • Must have exceptional customer service skills

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About Holyoke, MA

Discover exciting job opportunities around Holyoke, Massachusetts today! Nestled in the picturesque Pioneer Valley, Holyoke offers a perfect blend of small-town charm and big-city amenities. With a thriving arts scene that includes museums like the Eric Carle Museum of Picture Book Art and venues like the Holyoke Creative Arts Center, this area is a haven for creatives and art lovers. Foodies will delight in the diverse culinary scene, from traditional New England fare to vibrant Hispanic cuisine in the city's Hispanic neighborhood. Enjoy outdoor recreation at Holyoke's Heritage State Park or catch a game at the nearby Dunkin' Donuts Center, home of the Springfield Thunderbirds. Join us in Holyoke and kick-start your career in a vibrant community filled with endless possibilities!