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Desktop Support

Dallas, TX 75261

Employment Type: Contract Category: Help Desk / Desktop Support Job Number: 25706 Pay Rate: 22.00

Job Description

Desktop Support


You will get to:

• IMACs: perform installs, moves, adds and changes

• Monitor inventory of computers and network equipment

• Perform preventive maintenance of equipment as needed

• Troubleshoots and/or resolves problems by providing support services and information for laptops, desktops, and phones

• Provide executive support

• Assist Facilities Services with Relocation support

• Provide orientation to new users of existing technology

• Provide end-user training for hardware and software



• A+ Training and/or Certification

• MCP Certification



• 2 years in an enterprise environment

• Basic troubleshooting of hardware and software issues

• Knowledgeable in O365, Win10, SCCM and Trend Micro

• Must be customer-facing with strong English skills, written and verbal

• Basic knowledge of Networking fundamentals/protocols ( DHCP, TCP/IP, LAN, WAN )

• Possess the ability to test hardware and peripherals and replace parts and components

• Ability to prioritize workload according to urgency and work independently


Job Requirements

desktop support
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