You will get to:
•IMACs: perform installs, moves, adds and changes
•Monitor inventory of computers and network equipment
•Perform preventive maintenance of equipment as needed
•Troubleshoots and/or resolves problems by providing support services and information for laptops, desktops, and phones
•Provide executive support
•Assist Facilities Services with Relocation support
•Provide orientation to new users of existing technology
•Provide end-user training for hardware and software
EDUCATION REQUIRED
•A+ Training and/or Certification
•MCP Certification
EXPERIENCE REQUIRED
•2 years in an enterprise environment
•Basic troubleshooting of hardware and software issues
•Knowledgeable in O365, Win10, SCCM and Trend Micro
•Must be customer-facing with strong English skills, written and verbal
•Basic knowledge of Networking fundamentals/protocols ( DHCP, TCP/IP, LAN, WAN )
•Possess the ability to test hardware and peripherals and replace parts and components
•Ability to prioritize workload according to urgency and work independently
Ready to take the next step in your career? Explore exciting job opportunities in the vibrant city of Eagan, Minnesota! Nestled in the Land of 10,000 Lakes, Eagan offers a perfect blend of urban amenities and natural beauty. With easy access to the Mall of America, the stunning Minnesota River Valley, and the picturesque Lebanon Hills Regional Park, Eagan is a haven for outdoor enthusiasts and culture seekers alike. Discover the charm of this bustling city known for its diverse culinary scene, captivating art galleries, and top-notch sports teams like the Minnesota Vikings. Start your job search in Eagan today and unlock endless possibilities for growth and success!
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