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Desktop Support

Mississauga, Ontario

Employment Type: Contract Job Number: 26453 Pay Rate: $CAD 63400 - $CAD 95000 Remote Friendly?:

Job Description

Join this IT Infrastructure and Operations Team providing first-line IT Support to internal staff. You will get to work with a variety of technologies, including Windows 11, Windows Server, Active Directory management, Office 365 Apps, SharePoint, Finance & CRM systems, and many others.

Your Role:
  • Set up (including software installation), deploy, track and relocate laptops and phones.
  • Install and configure Microsoft Windows 10/11 Enterprise, MS Office, and other applications.
  • Troubleshoot problems.
  • Work with users in multiple time zones that may require very light travel to other sites.

  • Bachelor’s degree.
  • 1+ years of IT Support / Helpdesk (recent college graduates with lab support experience welcomed to apply).
  • Experience setting up and troubleshooting laptops, mobile phones, Windows OS, and MS Office.
  • Must be able to write and speak English.
  • Excellent customer service skills.
  • Personable, friendly, easy going, and easy to talk to.
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