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GTN Technical Staffing
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Desktop Technician
Wichita, KS US
2024-07-27
2024-08-26
Employment Type:
Contract
Job Number: 26470
Pay Rate: $ - $24
Remote Friendly?:
Job Description
I6 –Tech Lead
●Possesses four (4)+ years’experience in servicing/deploying computer equipment
●Able to lead team of technicians and act individually to complete service events
●Experienced in managing subordinate technicians including escalating and resolving issues as they arise
●Possesses proven customer service background
●Understands PSOW requirements and recognizes cost impacts of operational matters
●Possesses good communication skills
●Capable of interacting with the End Customer Site Contact to prepare site for service delivery
●Responsible for resolving technical escalations that arise during service delivery
●Possesses proven project experience utilizing data and settings migration, imaging, application installation, and technologies
●Able to comprehend and follow verbal and written technical instructions and scripts
●Possesses A+ certification or equivalent skill set (may also possess MCP, MCSE, MCSE, CNE or Network+ certification)
●Possesses certification in various hardware platforms, as optionally required for servicing hardware issues
I5 –Advanced Technician
●Possesses one (1) to three (3) years’experience in servicing/deploying computer equipment
●Possesses prior experience utilizing data and settings migration, imaging, application installation, and technologies
●Possesses proven customer service background
Able to comprehend and follow verbal and written instructions and scripts
●Possesses A+ certification or equivalent skill set (may also possess MCP, MCSE, MCSE, CNE or Network+ certification)
●Possesses certification in various hardware platforms, as optionally required for servicing hardware issues
I4 –Entry Technician
●Possesses 0.5 to one (1) years’experience in servicing/deploying computer equipment, or a technical school certification.
●Possesses proven customer service background.
●Knowledgeable of Windows operating system environment.
●Able to comprehend and follow verbal and written technical instructions and scripts.
●Possesses A+ certification or equivalent skill set.
●Able to perform basic Windows troubleshooting.
●May also possess certification in various hardware platforms, as optionally required for servicing hardware issues.
●Possesses four (4)+ years’experience in servicing/deploying computer equipment
●Able to lead team of technicians and act individually to complete service events
●Experienced in managing subordinate technicians including escalating and resolving issues as they arise
●Possesses proven customer service background
●Understands PSOW requirements and recognizes cost impacts of operational matters
●Possesses good communication skills
●Capable of interacting with the End Customer Site Contact to prepare site for service delivery
●Responsible for resolving technical escalations that arise during service delivery
●Possesses proven project experience utilizing data and settings migration, imaging, application installation, and technologies
●Able to comprehend and follow verbal and written technical instructions and scripts
●Possesses A+ certification or equivalent skill set (may also possess MCP, MCSE, MCSE, CNE or Network+ certification)
●Possesses certification in various hardware platforms, as optionally required for servicing hardware issues
I5 –Advanced Technician
●Possesses one (1) to three (3) years’experience in servicing/deploying computer equipment
●Possesses prior experience utilizing data and settings migration, imaging, application installation, and technologies
●Possesses proven customer service background
Able to comprehend and follow verbal and written instructions and scripts
●Possesses A+ certification or equivalent skill set (may also possess MCP, MCSE, MCSE, CNE or Network+ certification)
●Possesses certification in various hardware platforms, as optionally required for servicing hardware issues
I4 –Entry Technician
●Possesses 0.5 to one (1) years’experience in servicing/deploying computer equipment, or a technical school certification.
●Possesses proven customer service background.
●Knowledgeable of Windows operating system environment.
●Able to comprehend and follow verbal and written technical instructions and scripts.
●Possesses A+ certification or equivalent skill set.
●Able to perform basic Windows troubleshooting.
●May also possess certification in various hardware platforms, as optionally required for servicing hardware issues.
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Discover exciting job opportunities in and around Wichita, Kansas! Known as the "Air Capital of the World," Wichita offers a thriving job market in aviation, healthcare, and manufacturing industries. Nestled along the picturesque Arkansas River, this vibrant city boasts a dynamic arts scene with the Wichita Art Museum, Orpheum Theater, and Exploration Place. Enjoy the distinct flavors of Kansas with BBQ joints like Pig In Pig Out and Delano Barbeque Company. Cheer on the Wichita Wind Surge at Riverfront Stadium or explore the scenic beauty of Botanica Gardens and Sedgwick County Park. Start your career journey in Wichita today and experience the warm hospitality and endless opportunities this region has to offer!
