Search Open Jobs
All GTN W2 consultants get full benefits. Learn more.
Director of Operations Multi-Specialty Dental Practice
Posted: 03/30/2026
Employment Type:
Direct Hire
Job Number: 28034
Pay Rate: $100000 - $110000
Remote Friendly?: Office
Job Description
Director of Operations Multi-Specialty Dental Practice
HIGHLIGHTS
Location: Delray Beach, FL
Position Type: Direct Hire
Hourly / Salary: BOE
Residency Status: US Citizen
Overview
A premier, technology-driven multi-specialty dental practice is seeking a Director of Operations to lead day-to-day operations, team performance, and strategic growth initiatives. This role oversees a high-volume practice with multiple providers and service lines, ensuring excellence in patient experience, operational efficiency, and financial performance.
The Director of Operations will play a critical leadership role in maintaining a high-end, patient-centric environment, while driving continuous improvement across clinical support, administrative operations, and business functions.
Core ResponsibilitiesOperational Leadership
- Oversee daily operations including patient scheduling, workflow optimization, billing, and insurance coordination
- Manage staffing, resource allocation, and office productivity across clinical and administrative teams
- Coordinate across multiple specialties including general dentistry, specialty care, and hygiene services
- Drive implementation of technology solutions and process improvements to enhance efficiency and care delivery
- Own office-level profit and loss (P&L) performance
- Manage revenue cycle operations, including collections, accounts receivable, and insurance processing
- Monitor and drive key performance indicators (KPIs), including production, collections, case acceptance, and patient retention
- Control operating expenses, budgets, and financial reporting
- Ensure accurate completion of financial tasks such as payroll, deposits, and reporting
- Deliver a high-quality, five-star patient experience across all services
- Optimize patient flow, scheduling efficiency, and reappointment processes
- Monitor and improve call handling, patient engagement, and online reputation management
- Support initiatives to drive new patient acquisition and retention
- Recruit, hire, train, and develop clinical and administrative staff
- Lead performance management, including coaching, reviews, and corrective actions
- Foster a collaborative, high-performing, and patient-focused culture
- Ensure team members are equipped with the tools, training, and support needed for success
- Ensure compliance with HIPAA, OSHA, and applicable state/federal regulations
- Maintain accurate patient records, documentation, and data integrity
- Oversee adherence to internal policies, procedures, and operational standards
- Maintain a safe, clean, and compliant facility environment
- Support and execute marketing strategies, promotions, and branding initiatives
- Manage community outreach, referral relationships, and local partnerships
- Oversee digital presence, including social media and patient engagement platforms
- Collaborate on strategies to increase case acceptance and service line growth
- Complete and oversee administrative functions including:
- Financial reporting and performance tracking
- Bank deposits and revenue posting
- Payroll and bonus administration
- Accounts receivable and invoice processing
- Maintain accurate patient records, insurance data, and treatment documentation
Qualifications & ExperienceExperience
- 3–5+ years of experience in dental or healthcare operations leadership
- Prior experience managing high-volume, multi-provider practices
- Strong background in dental billing, insurance, and revenue cycle management
- Proven experience in team leadership, performance management, and operations oversight
- High school diploma or GED required
- Associate’s or Bachelor’s degree in Healthcare Administration, Business, or related field preferred
- Proficiency with dental practice management software (e.G., Dentrix or similar)
- Strong knowledge of insurance verification, claims processing, and collections
- Experience with financial reporting, budgeting, and KPI tracking
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Strong leadership, team-building, and coaching abilities
- Excellent communication and patient relationship management skills
- High level of organization, attention to detail, and time management
- Strong business acumen and problem-solving capabilities
- Ability to manage multiple priorities in a fast-paced, patient-focused environment
- Professional, service-oriented mindset with a focus on quality and patient satisfaction
Additional Information
- Must have prior experience in a dental office environment
- Role requires full ownership of office operations, team performance, and financial outcomes
- Opportunity to lead within a high-end, multi-specialty dental practice
- Hands-on leadership role with direct impact on patient experience and practice growth
"We are GTN –The Go To Network"
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Delray Beach, FL
Ready to take the next step in your career? Explore our job opportunities in and around beautiful Delray Beach, Florida, where the sun-kissed shores of the Atlantic Ocean meet a vibrant job market full of potential. Delray Beach boasts a unique blend of artsy charm, bustling food scene, and a thriving cultural community. From the iconic Pineapple Grove Arts District to the renowned Arts Garage and the annual Delray Affair festival, this coastal gem is a haven for art enthusiasts and foodies alike. With easy access to outdoor adventures at Wakodahatchee Wetlands and Morikami Museum and Japanese Gardens, as well as a short drive to Miami and Palm Beach, Delray Beach offers the perfect balance of work and play. Join us in exploring career opportunities in this dynamic and enchanting location!