Search Open Jobs
All GTN W2 consultants get full benefits. Learn more.
GTN Technical Staffing
https://cdn.haleymarketing.com/templates/62895/logos/gtntechnicalstaffing-hml.png
http://www.gtntechnicalstaffing.com
http://www.gtntechnicalstaffing.com
USD
38
49
HOUR
true
Infrastructure Support Specialist
Houston, TX US
2025-06-18
2025-07-18
Employment Type:
Contract
Job Number: 27311
Pay Rate: $38 - $49
Remote Friendly?: Office
Job Description
Infrastructure Support Specialist
Highlights:
Location: Houston, TX
Position Type: contract
Hourly Rate: based on experience
Residency Status: US Citizenship required
Job Summary:
The Infrastructure Support Specialist will support local IS&T infrastructure and services including hardware, software and operating system, video conferencing, network troubleshooting, printing infrastructure to support internal customers.
Key Responsibilities:
Basic Qualifications:
Additional Information:
"We are GTN –The Go To Network"
Highlights:
Location: Houston, TX
Position Type: contract
Hourly Rate: based on experience
Residency Status: US Citizenship required
Job Summary:
The Infrastructure Support Specialist will support local IS&T infrastructure and services including hardware, software and operating system, video conferencing, network troubleshooting, printing infrastructure to support internal customers.
Key Responsibilities:
- Responsible for servicing incident and request tasks for deployed infrastructure services to end-users including moves, adds and changes. Technical expertise will also include training, problem resolution, hardware, software, and operating system upgrades for end user computing devices (PCs as well as mobile devices)
- Follows the established technology standards, policies, and support processes.
- Helps establish and monitor metrics on service delivery and customer satisfaction.
- Responsible for providing end-user support for collaboration technologies including video conferencing, Smart displays like Surface Hubs, Skype for Business, Microsoft Teams
- Supports Local Area Network and Wireless Network, etc.
- Supports end user requirement associated with Active Directory, DHCP, DNS, print and file services (including Follow Me Print).
- Manages and maintains local assets and configuration items in ServiceNow.
- Perform moves, adds, and changes.
- Participate in special projects, as assigned.
- Travel to offices/ job sites for short term project support
- Provides proactive and timely support to executives and VIPs
Basic Qualifications:
- Bachelor’s degree in Computer Science, Information Technology or related field OR 7 years of related IT experience (in lieu of degree).
- 1+ years of experience providing end-user IT support with a proven ability to setup and support hardware, peripheral devices, software, video conferencing, and operating systems.
- 1+ years of experience with incident and request management system like ServiceNow.
- 1+ years of experience supporting executives and VIPs.
Additional Information:
- Experience with identification, evaluation, prioritization of, and resolution for, hardware and software incidents and requests.
- Communicate effectively with Customers, other departments within the organization and function within a local and distributed team environment.
- Work within a local team environment, as well as the extended Corporate IS&T staff
- Understanding of basic networking technologies and principles.
- Must have the ability to work in a demanding environment, managing multiple priorities.
- Ability to identify, plan, install and support off-site meetings and conferences, as needed.
- Ability to lift 50 lbs.
- A+ certification preferred
"We are GTN –The Go To Network"
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Houston, TX
Discover exciting job opportunities in the vibrant region around Houston, Texas! Known for its thriving economy, diverse industries, and endless growth prospects, Houston offers an enticing landscape for career-minded individuals. With world-class museums like the Museum of Fine Arts and a rich culinary scene showcasing Tex-Mex delights, BBQ joints, and food trucks serving up local flavors, Houston is a melting pot of culture and creativity. Home to the renowned Space Center Houston, the historic Astrodome, and professional sports teams like the Rockets and the Astros, this region exudes energy and excitement. Embrace the charm of this dynamic area while exploring job listings that could lead you to a fulfilling career right here in Houston!