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Nurse Manager II, Emergency Department

Clackamas, Orgeon

Employment Type: Direct Hire Job Number: 27406 Pay Rate: $171000 - $198000 Remote Friendly?: Office

Job Description


Nurse Manager II, Emergency Department​​​​​​​

HIGHLIGHTS
Location: Clackamas, OR, US (Onsite) 
Position Type: Direct Hire
Hourly / Salary: Based on Experience
Residency Status: US Citizen

Job Summary:

In addition to the responsibilities below, this position is also responsible for leading the implementation of best practice models;leading the implementation of patient care delivery systems and practice standards in several locations;delegating tasks related to the investigation and resolution of patient/family/member concerns regarding patient care and services;facilitating collaboration with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum;proactively monitoring resource needs in several clinical areas to ensure appropriate assignment and utilization;managing the use and maintenance of equipment, supplies and medications;ensuring a safe environment for patients and employees;maintaining clinical expertise, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit;delegating tasks and duties that are aligned to scope of practice;and performing clinical duties as required.

Essential Responsibilities:
  • Creates and advocates for developmental opportunities for others;builds collaborative, cross-functional relationships. Solicits and acts on performance feedback;works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth;hires, trains, and develops talent for growth opportunities;strategically evaluates talent for succession planning;sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends;shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams;motivates teams to meet business objectives. Delegates tasks and decisions as appropriate;provides appropriate support, guidance and scope;encourages development and consideration of options in decision making;fosters access to stakeholders.
  • Manages designated units or teams by translating business plans into tactical action items;oversees the completion of work assignments and identifies opportunities for improvement;ensures all policies and procedures are followed;partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts;builds accountability for and measuring progress in achieving results;assumes responsibility for decision making;fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives;incorporates resources, costs, and forecasts into team and unit plans;ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance;identifies and addresses improvement opportunities;guides performance and develops contingency plans accordingly;influences teams and units to operate in alignment with operational and business objectives.
  • Manages hospital administrative functions to support patient care by: negotiating timelines for action item implementation and monitoring compliance to financial commitments;developing and implementing ad hoc reports that capture workflows and developing strategies to achieve performance targets;developing and guiding short- and long-term operational initiatives, and managing program, services, and/or systems;assuming accountability for activities across functions including workplace and patient safety, human resources (e.G., recruitment, selection, promoting active recruitment, performance evaluation and management), labor relations, training and development, and quality/risk management issues;designing continuous survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards, and developing procedures for preparing audit documentation, information, and reports;and leading in the development, monitoring, and control of departmental payroll and non-payroll budget and other aspects of financial management and cost control/reduction.
  • Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: developing strategic partnerships with physicians, subject matter experts, and service area leaders, and overseeing highly complex work steams with large program impact;leading the development and implementation of plans, policies, and processes for data-gathering and analysis while ensuring alignment with guidelines and regulations;aligning direct and/or indirect patient care management solutions across departments;managing resources in hospital areas to ensure appropriate assignment and utilization;leading multidisciplinary hospital team(s) and holding team(s) accountable for performance;assisting the design of emergency preparedness programs;ensuring the departments emergency preparedness and recovery plans are current, ensuring managers and staff are trained and understand expectations for during and after an emergency;leading project teams and/or initiatives and monitoring implementation, equitable distribution of resources, and delivery on objectives;and leading teams responsible for the delivery of nursing services and patient care within a twenty-four-hours-a-day, seven-days-a-week operational environment in alignment with cost, quality, and clinical and utilization standards.
  • Manages improvements to operations and technology processes by: leading and implementing long-term cross-functional strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency;developing and managing a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes and address quality and safety issues;collaborating with senior leadership on the development of strategic plans with the goal of achieving integrated services across the continuum of care;and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic organizational initiatives.
  • Ensures safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment by: driving the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff;holding staff and direct reports accountable for maintaining compliance with legal and regulatory requirements (e.G., Nursing Practice Act, The Joint Commission [TJC], federal, state, and local requirements) updated by governmental and regulatory agencies;and leading the design and implementation of systems, processes, and methods to evaluate and improve patient care within assigned department and across the continuum of care.
Minimum Qualifications:
  • Minimum five (5) years of experience in patient care delivery.
  • Bachelors degree in Nursing (BSN) AND minimum five (5) years of experience in business operations, clinical health care, or a directly related field.
  • Minimum four (4) years of experience in a leadership role with or without direct reports.
  • Registered Nurse License (Oregon) required at hire
  • Basic Life Support required at hire
Additional Requirements:
  • Knowledge, Skills, and Abilities (KSAs):
  •  Patient Safety
  • Nursing Principles;Emergency Preparedness
  • Evidence-Based Medicine Principles
  • Change Management, Business Process Improvement
  • Compliance Management;Confidentiality
  • Employee Training;Conflict Resolution;Stakeholder Management;Health Care Quality Standards;Health Care Compliance
  • Maintain Files and Records;Workforce Planning;Legal And Regulatory Requirements
  • Microsoft Office;Information Systems
 
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