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Scheduler for Dispatch Team

Dallas, TX 75254

Employment Type: Direct Hire Category: Non-IT Job Number: 25730

Job Description

This is an on-site role based at Belt Line and the North Dallas Tollway.

As part of a team, work to schedule on-site field visits for new installations and service work for field technicians on a daily and ongoing basis.  Work closely with field staff team via phone/email to provide support and ensure success.

Daily data entry and upkeep of spreadsheets / databases ( MS Excel, Office 365 ) to track field technician metrics.

  • At least one year of experience with dispatching or scheduling is strongly preferred.
  • Experience in customer service is strongly preferred.
  • Some knowledge of GPS services helpful but not required.
  • Mastery of basic Windows computing is mandatory.
  • Proficiency in Microsoft Office products, particularly Outlook, is mandatory.
  • Basic skills in Microsoft Excel is mandatory.  Or the ability and desire to learn.
  • Strong typing skills strongly recommended.
  • Strong English skills, both written and via phone are mandatory.
  • Ability to be flexible within specific guidelines is important.
  • Follow through and attention to detail are important.
  • Ability to multi-task is important.
  • Punctuality and attendance are critical!

We offer:
  • Competitive wages and benefits including medical, dental, vision, life, 401K, and holiday/vacation pay.

Job Type: Full-time

Required Education:
  • High school or equivalent

Required Experience:
  • MS Office Skills
  • Dispatching/Scheduling
  • Customer Service


Job Requirements

Dispatch, Coordinator, Scheduler
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