Search Technical Jobs
All GTN W2 consultants get full benefits. Learn more.
GTN Technical Staffing
https://cdn.haleymarketing.com/templates/62895/logos/gtntechnicalstaffing-hml.png
http://www.gtntechnicalstaffing.com
http://www.gtntechnicalstaffing.com
USD
60000
YEAR
true
Team Lead
HIGHLIGHTS
Location: Chandler, AZ
Position Type: Direct Hire
Hourly / Salary: BOE
Residency Status: US Citizen or Green Card Holder ONLY
ONSITE ONLY
Our client is looking for a Team Lead to join their team!
Job Description
The Team Lead role is responsible implementation of customer-facing public and private cloud environments as well as on premise infrastructure, and telephony systems, all while providing a world class client experience daily. Level Twos also provides technical escalation assistance to Technicians and Level One team members.
Role and Responsibilities
Qualifications and Education Requirements
"We are GTN – The Go To Network"
Team Lead
Chandler, AZ 85224 US
2023-04-12
2023-07-07
Employment Type:
Direct Hire
Category: Help Desk / Desktop Support
Job Number: 25680
Pay Rate: 60,000
Job Description
Team Lead
HIGHLIGHTS
Location: Chandler, AZ
Position Type: Direct Hire
Hourly / Salary: BOE
Residency Status: US Citizen or Green Card Holder ONLY
ONSITE ONLY
Our client is looking for a Team Lead to join their team!
Job Description
The Team Lead role is responsible implementation of customer-facing public and private cloud environments as well as on premise infrastructure, and telephony systems, all while providing a world class client experience daily. Level Twos also provides technical escalation assistance to Technicians and Level One team members.
Role and Responsibilities
- Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues.
- Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software.
- Install and/or upgrade Microsoft Windows Server Operating Systems
- Perform on-site technical and customer service support, to include:
- Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
- Performs scheduled maintenance and repairs of clients’ technical systems and equipment.
- Network switch and server room cable management
- Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software.
- Follows standard procedures to isolate and fix problems in malfunctioning equipment or software.
- Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation.
Qualifications and Education Requirements
- Associate degree in technology related field OR equivalent combination of education and work experience
- A minimum of 3+ years of as a Systems Engineer or similar role, working in Microsoft Environments
- Required certifications: Network +, Server +, Windows Server 70-410, 98-365 or equivalent.
- Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, SharePoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
"We are GTN – The Go To Network"
