Degree Requirements: Bachelor’s degree from an accredited university or college strongly preferred
Location:Combination of in office (downtown Dallas) and Some Remote based on changing CDC guidelines
Position Type: 3+ year contract. Potential for contract to hire depending on needs and your performance
Hourly Rate: $25ph
Start Date: January 10, 2023
Shifts: Rotating (you must be open to rotating shifts). Exclusive Night Shift is available!
Residency Status:US Citizens and US Permanent Residents only, as sponsorship is not being offered at this time.
Technical Support / Help Desk / Software Support / Helpdesk
Firm up your career in technical support with a great new job with one of the top employers in Dallas! This team enjoys extremely low turnover and a great work environment!
Key Points
We are looking for a Technical Support / Help Desk / Software Support / Helpdesk professional to start mid- to late March on the Night Shift
Support provided is roughly 90% by email, 10% by phone
This is a team of top tier help desk, software support, technical support, chat support professionals. This is where professionals go to work with other professionals
Why Join Our Team
Great company culture with energetic, collaborative team
Professional environment where everyone lifts everyone else up
Work with highly-skilled team members in a modern and fun environment
Business casual workplace dress
Supportive management with high standards
Excellent healthcare, dental, and vision benefits available
Your Daily Activities Will Include
Providing support (about 90% by email, 10% by phone) to users of custom software
You Must Have
A professional appearance and demeanor with excellent written and spoken English
What Your Background Should Look Like
A Bachelor’s degree from an accredited university or college strongly preferred
1+ years of technical phone, chat or email support / software support
You Will Be a Perfect Fit If You Have
Are open to rotating shifts or the night shift
Flexible with scheduling and working OT if needed
Job Requirements
Helpdesk, Help Desk, Phone Support, Tech Support, Technical Support, Customer Service