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Technical Support

Dallas, TX

Employment Type: Contract Job Number: 26177 Pay Rate: $23 - $25 Job Location: No

Job Description

HIGHLIGHTS Degree Requirements: Bachelor’s degree from an accredited university or college strongly preferred
Location:  Combination of in office (downtown Dallas) and Some Remote
Position Type: Contract. Potential for long term and/or conversion to full time depending on needs and your performance
Hourly Rate: $25ph
Start Date: Feb 12, 2024

Shifts: Rotating (you must be open to rotating shifts). Exclusive Night Shift is available!
Residency Status:  US Citizens and US Permanent Residents only, as sponsorship is not being offered at this time.
Technical Support / Help Desk / Software Support / Helpdesk
Firm up your career in technical support with a great new job with one of the top employers in Dallas! This team enjoys extremely low turnover and a great work environment!
Key Points
  • We are looking for a Technical Support / Help Desk / Software Support / Helpdesk professional
  • Support provided is roughly 90% by email, 10% by phone
  • This is a team of top tier help desk, software support, technical support, chat support professionals. This is where professionals go to work with other professionals
Why Join Our Team
  • Great company culture with energetic, collaborative team
  • Professional environment where everyone lifts everyone else up
  • Work with highly-skilled team members in a modern and fun environment
  • Business casual workplace dress
  • Supportive management with high standards
  • Excellent healthcare, dental, and vision benefits available
Your Daily Activities Will Include
  • Providing support (about 90% by email, 10% by phone) to users of custom software
You Must Have
  • A professional appearance and demeanor with excellent written and spoken English
What Your Background Should Look Like
  • A Bachelor’s degree from an accredited university or college strongly preferred
  • 1+ years of technical phone, chat or email support / software support
You Will Be a Perfect Fit If You Have
  • Are open to rotating shifts or the night shift
  • Flexible with scheduling and working OT if needed

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