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Technical Support

Dallas, TX

Employment Type: Contract Job Number: 26753 Pay Rate: $23 - $25 Remote Friendly?: No

Job Description

HIGHLIGHTS Degree Requirements: Bachelor’s degree from an accredited university or college strongly preferred
Location:  Combination of mostly remote and some in office (downtown Dallas)
Position Type: Contract. Potential for long term and/or conversion to full time depending on needs and your performance
Hourly Rate: $25ph
Start Date: October 21, 2024
Shifts: Rotating (you must be open to rotating shifts). Exclusive Night Shift is available!
Residency Status:  US Citizens and US Permanent Residents only, as sponsorship is not being offered at this time.
 
Technical Support / Help Desk / Software Support / Helpdesk
Firm up your career in technical support with a great new job with one of the top employers in Dallas! This team enjoys extremely low turnover and a great work environment!

Key Points
  • We are looking for a Technical Support / Help Desk / Software Support / Helpdesk professional
  • Support provided is roughly 90% by email, 10% by phone
  • This is a team of top tier help desk, software support, technical support, chat support professionals. This is where professionals go to work with other professionals
 
Why Join Our Team
  • Great company culture with energetic, collaborative team
  • Professional environment where everyone lifts everyone else up
  • Work with highly-skilled team members in a modern and fun environment
  • Business casual workplace dress
  • Supportive management with high standards
  • Excellent healthcare, dental, and vision benefits available
 
Your Daily Activities Will Include
  • Providing support (about 90% by email, 10% by phone) to users of custom software
 
You Must Have
  • A professional appearance and demeanor with excellent written and spoken English
 
What Your Background Should Look Like
  • A Bachelor’s degree from an accredited university or college strongly preferred
  • 1+ years of technical phone, chat or email support / software support
 
You Will Be a Perfect Fit If You Have
  • Are open to rotating shifts or the night shift
  • Flexible with scheduling and working OT if needed
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About Dallas, TX

Unlock your potential in the vibrant job market of the Dallas-Fort Worth metroplex! This bustling region in the great state of Texas boasts a perfect blend of southern charm and big-city opportunities. Dive into a dynamic career scene with access to renowned landmarks like the Dallas Arboretum and Botanical Garden, exquisite cuisine from Tex-Mex to BBQ, and cultural hotspots such as the Dallas Museum of Art and the AT&T Performing Arts Center. Cheer for the Dallas Cowboys at the AT&T Stadium or enjoy the outdoors at White Rock Lake. Discover why Dallas is the ultimate destination for growth, opportunity, and a fulfilling career journey. Explore our job listings today and embark on a new chapter in this captivating city!