HIGHLIGHTSDegree Requirements: Bachelor’s degree from an accredited university or college strongly preferred Location:Combination of mostly remote and some in office (downtown Dallas) Position Type: Contract. Potential for long term and/or conversion to full time depending on needs and your performance Hourly Rate: $25ph Start Date: January 2025 Shifts: Rotating (you must be open to rotating shifts). Exclusive Night Shift is available! Residency Status:US Citizens and US Permanent Residents only, as sponsorship is not being offered at this time.
Technical Support / Help Desk / Software Support / Helpdesk
Firm up your career in technical support with a great new job with one of the top employers in Dallas! This team enjoys extremely low turnover and a great work environment!
Key Points
We are looking for a Technical Support / Help Desk / Software Support / Helpdesk professional
Support provided is roughly 90% by email, 10% by phone
This is a team of top tier help desk, software support, technical support, chat support professionals. This is where professionals go to work with other professionals
Why Join Our Team
Great company culture with energetic, collaborative team
Professional environment where everyone lifts everyone else up
Work with highly-skilled team members in a modern and fun environment
Business casual workplace dress
Supportive management with high standards
Excellent healthcare, dental, and vision benefits available
Your Daily Activities Will Include
Providing support (about 90% by email, 10% by phone) to users of custom software
You Must Have
A professional appearance and demeanor with excellent written and spoken English
What Your Background Should Look Like
A Bachelor’s degree from an accredited university or college strongly preferred
1+ years of technical phone, chat or email support / software support
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About Dallas, TX
Unlock your potential in the vibrant job market of the Dallas-Fort Worth metroplex! This bustling region in the great state of Texas boasts a perfect blend of southern charm and big-city opportunities. Dive into a dynamic career scene with access to renowned landmarks like the Dallas Arboretum and Botanical Garden, exquisite cuisine from Tex-Mex to BBQ, and cultural hotspots such as the Dallas Museum of Art and the AT&T Performing Arts Center. Cheer for the Dallas Cowboys at the AT&T Stadium or enjoy the outdoors at White Rock Lake. Discover why Dallas is the ultimate destination for growth, opportunity, and a fulfilling career journey. Explore our job listings today and embark on a new chapter in this captivating city!
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